Terms and conditions

1. Site Survey
CDEC will undertake a site survey prior to fully installing the equipment. This will be to fully prepare our on-site engineers to ensure a successful installation. A CDEC Site Surveyor will require authorised access to all relevant rooms and should be accompanied by a suitable representative of the customer (i.e. somebody who knows the required position of the boards, etc.) at all times.

2. Asbestos
Confirmation must be received that there is no Asbestos in the working area

3. Working Hours
Standard installation times are between 08.00 and 17.00 Monday to Friday. Installations required outside of this time may incur extra charges.

4. Site Access
Access to all relevant areas will be unrestricted between 08.00 and 17.00 and there is no restriction on power tools or noisy works.

5. Electrical Work
A suitable 240v power socket is required for all electrical powered equipment.

6. Electrical Installations

6.1- If CDEC are installing sockets on existing circuits which are not RCD protected, then a RCD socket will need to be installed. (This will incur additional costs)

6.2 – Where there are no main protective conductors to the main gas or water stopcocks an additional cost may be incurred. As this is a major departure from the BS7671 wiring regulation.

7. Delivery
All equipment delivered should be stored in a dry, safe place and should remain unopened. All equipment delivered should be moved to relevant rooms ready for installation prior to the engineer attending site.

8. Trunking
Cables will be housed in surface mounted white trunking where possible

9. Making Good & Packaging

10. Customer Sign Off
An authorised representative of the customer must be available to sign-off the installation on completion of any work. It is the customer’s responsibility to check all aspects of the installation document signing.

Can we help you?

Contact CDEC today to enquire about your next AV project, support enquiries or to arrange a meeting with one of our development managers.

“We worked closely with partners including CDEC and Telford and Wrekin Council to design something completely unique and I’m delighted with the results both for the teachers and the way this will improve learning experiences for pupils at the school.”

Neil Stonehouse
Principal, Phoenix Academy